Last Updated: 01/04/2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from skipsgarage.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Personal Information You Provide
- Full name
- Company name
- Email address
- Phone number
- Project-related information
- Uploaded documents
- Billing and payment details
- Other details you choose to submit
Form submissions are processed through Powerful Form Builder, built for Shopify by PowerfulForm.com
Automatically Collected Information
Through various analytics and tracking tools, we collect:
- IP address and general geolocation
- Device type, operating system, and browser
- Pages visited and time spent on the site
- Clicks, scrolls, and navigation behavior
- Referring and exit pages
- Session recordings and heatmaps
- Chat interactions and browsing history via live chat
- Ad clicks, conversions, and campaign performance
- Error logs and session diagnostics
Tracking and Analytics Tools Used
- Google Analytics
- Microsoft Clarity
- Meta Facebook Pixel
- TikTok Pixel
- AddShoppers
- Google Ads Conversion Tracking
- Klaviyo
- CloudFront
- ConvertCart
These tools may use cookies and other tracking technologies to provide us with performance insights, personalized advertising, and site diagnostics.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use your information to:
- Improve our website’s performance and user experience
- Monitor for errors, crashes, and bugs
- Measure the effectiveness of our marketing campaigns
- Personalize and target advertisements on platforms like Google, Meta/Facebook, and TikTok
- Respond to inquiries or requests submitted through our forms
- Provide support via live chat and track site engagement
- Facilitate and manage billing, invoicing, and subscription services
Types of Cookies We Use
Strictly Necessary Cookies
Required for the basic operation of the site and form submission.
Performance & Analytics Cookies
Help us track visitor interactions, error logs, and session replays.
Tools: Google Analytics, Microsoft Clarity, AddShoppers, Klaviyo, ConvertCart
Advertising Cookies
Used to personalize ads and measure campaign performance.
Tools: Meta Facebook Pixel, TikTok Pixel, Google Ads Pixel, Pinterest Pixel
Managing Cookies
You can control cookie preferences through:
- The cookie banner and settings link on our website (where available)
- Your browser’s cookie settings
- Opt-out tools like YourAdChoices, NAI, and Global Privacy Control (GPC)
We honor Do Not Track signals and universal opt-out preferences required by law.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell your personal information. We may share it with:
- Third-party processors for analytics, advertising, and payment processing
- Legal authorities if required to do so
- Our internal team to fulfill services
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here: http://optout.aboutads.info/
Data Retention
We retain personal data only as long as necessary for business or legal purposes. This includes keeping contact and billing information for accounting and compliance.
Your Rights
Depending on your location, you may have the right to:
- Access or receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing or analytics
- Opt out of data sales or profiling
To make a request, email us at: info@skipsgarage.com
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Security
We use encryption, firewalls, access controls, and other safeguards to protect your data. Sensitive information is transmitted over secure connections.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Children's Privacy
Our site and services are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
Payment Information
If you purchase services through our website, we may collect and process certain payment-related information. This may include:
- Name on card
- Billing address
- Email address associated with the transaction
- Payment method details (e.g., last 4 digits of card, expiration date)
- Transaction ID and subscription or invoice reference
We do not store or have access to full credit card numbers or CVV codes. All payment processing is securely handled by Shopify, a PCI-DSS compliant payment processor.
We use the following services to manage payments:
- Shopify for payment processing
*SMS Marketing:
By subscribing to SMS marketing you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase. Text STOP to unsubscribe or HELP for help. Msg and data rates may apply. View terms of use and privacy policy.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Legal Disclaimer
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to ensure accuracy, K&W Solutions, LLC makes no warranties or representations regarding the completeness, reliability, or legality of this policy as it may apply to your specific circumstances or jurisdiction.
We recommend consulting with a qualified attorney to ensure your business complies with all applicable privacy and data protection laws. Your continued use of this website and services constitutes your agreement to the terms outlined in this policy.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@skipsgarage.com, by phone at 800.822.8533, or by mail using the details provided below:
Skip's Garage
[Re: Privacy Compliance Officer]
178 Knollwood Rd, Manchester CT 06042, United States
